Service scope
MedDossier is operated by AssetGrid LLC. The service helps upload, organize, translate, summarize, review, and share source-linked bilingual record packets for intake coordination and second-opinion preparation. It is not a doctor, diagnosis service, prescription service, emergency service, treatment advice service, formal second opinion, hospital recommendation service, or admission guarantee.
Authorization and user responsibility
Anyone uploading material must have the right to provide it. If you upload records for another person, you are responsible for confirming that you are authorized to do so. MedDossier may record upload authority, review choices, final packet confirmation, and sharing authorization as part of the case record.
User review and packet confirmation
Automation, OCR, translation support, suggested checklists, and workflow flags can help prepare a packet, but you review the packet before it is shared. You can request edits, upload missing records, mark items as unavailable or unsure, remove content, or confirm the final version.
Separate sharing authorization
Uploading records does not authorize external sharing. A hospital, physician, or care-team share link should be created only after explicit authorization is completed, including recipient, scope, channel, access duration, and any representative access.
Delivery timelines and changes
Displayed turnaround guidance is directional, not a blanket guarantee. Real timing depends on file quality, case complexity, translation load, missing context, user confirmation, and workflow follow-up needed before release.
Billing, cancellation, and refund review
Billing outcomes depend on the stage of work already completed. Duplicate charges, obvious payment mistakes, or pre-delivery cancellations still require an operational review against the case history.
Privacy and data handling
Contact details, uploaded files, extracted record text, translations, packet outputs, case status, review actions, sharing authorizations, and access logs are used to prepare and manage the request. Privacy, retention, deletion, correction, and authorization requests can be reviewed through the data request path.
Medical limits and disclaimer
MedDossier improves readability, translation support, record-review preparation, and controlled sharing. It does not provide treatment advice, diagnosis, prescription, triage, emergency response, formal second opinion, hospital recommendation, admission guarantee, or conclusions about care.
No health data sale or ad profiles
MedDossier does not sell health data and does not use uploaded medical records, extracted medical text, packet content, or patient health context to build advertising profiles.
Institution-specific terms
Hospitals, care teams, or institutions may require separate written terms. When a specific agreement applies, that agreement takes precedence for that relationship. Institution-directed US provider workflows may require additional privacy, security, and business associate terms before they can go live.